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Mobile Banking & Payments for Emerging Asia Summit 2012

Unleashing the Potential of Mobile Channels to Penetrate Emerging Markets in Asia

Conrad Bali, Indonesia
8th & 9th October 2012 - Main Conference

10th October 2012 - Post Conference Workshops

Our Thought Leaders & Speakers

Our thought leaders and global speakers are sourced from across the world to present the best insights, strategies and innovation to Clariden participants

Conference Chairpersons

Dr Thaer Sabri
Chief Executive
Electronic Money Association (EMA)

Thaer is chief executive of the Electronic Money Association (www.e-ma.org), and leads industry interface with regulators and third parties. He has more than 15 years’ experience in the electronic money and payments industry. He is also managing director of payments consultancy Flawless Money (www.flawlessmoney.com) and managing partner of the payments specialist law firm FM Legal (www.legal-FM.com). Thaer advises industry on payments regulatory issues globally and helps clients to develop innovative solutions to regulatory requirements. Thaer worked at Mondex International and beenz.com before founding Flawless Money in 2001. He is a member of the European Commission Payment Services Market Experts Group. Thaer attended Sheffield University, Imperial College (University of London) and Birkbeck College (University of London) and is a solicitor in England and Wales.


Brad Jones
Managing Director
Mobile Accelerate

Brad Jones is recognised as one of the pioneers of mobile payments in emerging markets, and has built a reputation as an innovator and delivery focused executive in a variety of international companies and markets. Brad is the Managing Director of Mobile Accelerate, a Singapore based management consultancy that specialises in advisory services on mobile money, financial inclusion and payments in emerging markets. Previously Brad headed mobile money and innovation for Visa in Asia Pacific, the Middle East, North & West Africa and Pakistan. Prior to Visa, Brad was the founding Managing Director of WING Cambodia, the first bank-led mobile money deployment in Asia. During his tenure at WING, the business developed an agent presence in every province of Cambodia, integrated into five mobile operators, and received a number of awards for innovation. Brad holds a Bachelor of Commerce from Griffith University in Australia, and post-graduate business qualifications from the University of Queensland.

Government Agencies

Brian Dusza
Deputy Director - Economic Growth Office
U.S. Agency for International Development (USAID) in Indonesia

Brian Dusza is the Deputy Director of the Economic Growth Office at the U.S. Agency for International Development (USAID) in Indonesia. During President Obama’s last visit to Indonesia, the U.S. Government announced its commitment to support the development of mobile financial services (MFS) in Indonesia. Brian has led this effort over the past 18 months. Currently, USAID is providing technical assistance to the Government of Indonesia to support policy and regulatory changes which will facilitate expanded MFS. Also, a new initiative in partnership with an ICT nongovernmental organization, NetHope, will develop alliances with commercials banks, telecoms, software companies and other key stakeholders to scale up MFS deployments and ensure customer confidence in the products through public outreach and financial literacy campaigns. Brian has worked with USAID since 2005, serving in Ghana, South Africa and Washington, DC. He holds a Master’s in Law and Diplomacy from the Fletcher School at Tufts University in Boston, Massachusetts.


Michael Joyce
Mobile Money Policy Advisor
TNP2K (National Team for the Acceleration of Poverty Reduction) Indonesia

Michael Joyce is a mobile money professional, specialising in operations, risk and compliance. He has experience in the design and implementation phases of mobile money projects, as well as hands-on practical knowledge gained from his previous position as Head of Operations for WING Cambodia and subsequent consulting engagements. He is currently working as Mobile Money Policy Advisor for the Government of Indonesia's TNP2K Taskforce on Poverty Reduction.

Banking and Financial Services

Tomas "Mitch" Gomez IV
President & CEO
GM Bank of Luzon

Mitch is President & CEO of GM Bank. Before GM Bank, he worked in various management positions for insurance/financial services companies. He obtained his B.S. in Economics/Management, cum laude, from Notre Dame de Namur University in California; his M.B.A. from University of the Philippines. He has attended executive courses at Harvard Business School and Frankfurt School of Finance & Management. He is a board member of the Philippine Agriculture Ministry’s Agricultural Guarantee Fund Pool; and a past president of the Rural Bankers Association of the Philippines. GM Bank is a 40-branch rural bank in Northern Philippines with core markets in agriculture, SMEs, and microfinance.


Ian Whitehead
Director of Retail and Business Banking
Commonwealth Bank Indonesia

Ian Whitehead has served as Director of Retail & Business Banking Commonwealth Bank of Indonesia since December 2010. He is responsible for the Retail and Business Banking operation which encompasses branch and ATM network, business and SME banking, wealth management services, as well as marketing and product management of Commonwealth Bank of Indonesia. He has joined Commonwealth Bank in 2008, serving as the Head of Marketing, Products and Strategy at the Auckland Savings Bank, which is one of Commonwealth Bank of Australia’s subsidiaries. His banking career began in 1999, when he joined the Colonial State Bank and served as Head of Electronic Banking, Cards, Merchant Acquiring & Internet Banking. Before entering banking, he developed his career in marketing at BP Oil Australia Ltd & BP Oil (UK) Ltd and the Australian Card services.


Irianto Kusumadjaja
Bank Andara

Irianto has over 22 years experience in the field of Information Technology including 13 years in the banking field. He is currently the COO & CIO of Bank Andara, which is a wholesale bank for Micro Finance Institutions in Indonesia. He leads the team to implement various systems to support technology needs for Micro Finance Institutions, such as Mobile Payment System and Mobile Banking. Irianto bring a depth of experience, technical skills and management capabilities to his current position where he supports the administration and management operations as well as product implementation to achieve the bank's vision and mission. Since 2010, Irianto has been a very popular speaker in Asia and Australia speaking about mobile payment and how Bank Andara's technology solution can provide value add for Micro Finance in Indonesia.


IGN Alit Asmara Jaya
Director of IT & Operations
PT. Bank Sinar Harapan Bali

Mr Alit was born in Denpasar (Bali) in 1958. He started a career in banking in 1983 at the London branch of EXIM Bank. He has held various positions in EXIM Bank, which merged to become Bank Mandiri, with his last position at Bank Mandiri as Area Manager of Cirebon Area. Mr Alit joined Bank Sinar in 2008 as Director of IT, Operations, Risk Management & Culture. Since 2011, he has served as Director of IT & Operations. He graduated from Udayana University majoring in Business Economics in 1983.

Mobile Network Operators

Omar Moeen Malik
Head of Strategy and Projects at easypaisa
Telenor Pakistan

Omar had been part of the core easypaisa team since before the services were launched in 2009. He had a key role in designing the Domestic Remittance OTC and e-Wallet businesses and bringing them to the market successfully. He has been involved in developing and managing the distribution channels, as well as interacting with the Central Bank on the Regulations around Branchless Banking. Omar is currently responsible for developing and driving the annual strategy plan for the easypaisa business including developing easypaisa within the financial eco-system in Pakistan. Omar has over 4 years of GSM experience with Telenor where he headed the Value Added Services department. He has also worked with Teradata and has over 2 years of experience in Advanced Analytics with Data Warehouses for Cellular Telcoms and Banks in the MEA region.


Ichwansyah Putra
Product Development Manager, Mobile Commerce
PT Indosat Tbk

After the Group of Mobile Commerce was established, Ichwansyan was entrusted to handle and be responsible as a Product Development Manager and also as a Project Manager in developing Indosat Mobile Wallet system as a new business in Indosat. After Indosat received the e-Money license (2009) and Remittances license (2010), now “dompetku” (Indosat m-wallet system) is ready with of lot of features which was also jointly develop with Qatar International (as a group) and Conexus (as an Alliances). Currently he also managed the key role in developing as well as business and strategic of Indosat m-wallet system in Indosat.


Yeong Mun Ling
Vice President
Business Strategy and Product Management Office, StarHub

Mun Ling is responsible for Business Strategy that spans across StarHub’s quadruple play business. Included in this portfolio is Near Field Communications (NFC) amongst other Mobile Commerce Initiatives. Mun Ling also oversees the Product Management function at StarHub, advising on resource allocation based on Corporate Strategic Objectives. Mun Ling first started her career in corporate tax in Coopers & Lybrand before moving to business development with the UK Virgin group (Asia Pacific). She has been with StarHub since 2008. Mun Ling holds a degree in Accounting and Finance from Murdoch University, Australia and has been a Singapore Chartered Public Accountant since 1999.


Naveed Ahmed Choudhury
Head of M-Commerce

Naveed Ahmed Choudhury is heading M-Commerce team in Citycell, a joint venture of SingTel and Pacific Group of Bangladesh. He has over 8 years' of experience in product development, product management, business development and innovation in telecom sector. Naveed started his career in 2004 with Grameenphone, the largest mobile operator in Bangladesh. He had exposure in sales, communication, market research and thus gained understanding of whole Telecom value chain. Naveed was responsible for driving Innovation projects from 2005 to 2007 across his company. Naveed took up the responsibility of driving Innovation in Telenor group in 2008 and thus was posted to the group Head quarters in Oslo, Norway. He was Project Manager of an Ideation project, aimed at driving Innovation through ideation across 12 countries across the group. Commercially attractive ideas identified from this project were then put forward for feasibility study/ commercialization. Naveed returned to his company in 2009 and initiated some strategic projects to strengthen the positioning of company in arena of internet. Later Naveed joined Citycell, an MNO and the fastest mobile broadband service provider in country. He looked after Data dependent services, basic VAS etc. From 2012, he has been leading M-Commerce team.

Global Money Transfer Services

Gregg Marshall
Global Head, Mobile Transaction Services
Western Union

As Global Head of Mobile Services at Western Union Gregg’s primary responsibility is to connect Western Union with mobile wallet operators and digital remittance service providers. He is based in Western Union’s office in Singapore. Gregg has more than three decades of experience and has worked in executive positions at AT&T, Lucent Technologies, ITXC, and as a diplomat in the U.S. Foreign Service. For eight years prior to joining Western Union Gregg was a pioneer in the development and deployment of mobile wallets solutions with Valista and Utiba. He holds a BA in Philosophy from Yale University and an MBA from Stanford University's Graduate School of Business


Frédéric Schepens
Senior Vice President - Mobile Financial Services
Belgacom International Carrier Services (BICS)

Frédéric Schepens is Senior Vice President of the Mobile Financial Services Division at BICS. In this capacity, Fred has the end responsibility of the global operations, P&L and management of the product, commercial & financial teams of which the HomeSend hub is one of their key solutions. In 1997, Fred was one of the founding members of the Belgacom International Carrier Services Business Unit, now operating as BICS SA. Since the start of the company, Fred has led a key role in the unprecedented growth of the company and held several management and strategic roles within the organisation. In 2000 he founded and led the companies for BICS in the Asia Pacific region and was based in Singapore. Before joining Belgacom, Fred was in the core teams of starting up mobile operators in the Netherlands (KPN Mobile) and in Belgium (Mobistar), which results in well over 15 years of formidable Global carrier experience. Fred obtained a Bachelor in Business Administration degree in Antwerp and an MBA in Paris. He enjoys playing golf and spending time with his wife Atje and 3 wonderful children.


Salil Bhuvanadasan Palliyil
Mobile Financial Services Head – Asia

Salil. Bhuvanadasan. P is the Head of Mobile Financial Services for Bics Belgacom Asia. In his capacity he leads a team connecting receiving and sending entities to the Homesend Remittance Hub across Asia. Salil has over 15 years of industry experience in the Mobile Financial Services and the Telco Marketing space. Prior to BICS, Salil worked in the capacity of Vice President for Utiba and was responsible for the Asia region. He has also worked especially on the Unbanked in Cambodia by conceptualising and rolling out Cambodia’s first operator driven product-CelIcard Cash and also having driven the distribution strategy. This was a grantee project and a part of the GSMA MMU program. At mChek he has had the distinct opportunity to launch India’s first Mobile Commerce Application, enabling Bill Payments and Prepaid Recharge for multiple Telecom Operators, DTH operators, making it the largest company in transaction volume on CNP (card not present) transactions. Salil.B has also worked extensively in the Telco space in India across Bharti Airtel, Reliance Communications and Idea Cellular in the product, Vas and communication areas. Among other things launched specific products targeted at the Youth- Spice Uth, Airtel Power Pack and have also redefined distribution and commission strategy for Bharti Airtel leading to their leadership in the market of Tamilnadu in India. Originally from Bangalore India, Salil holds a Masters in Business Administration (MBA) from IMD India. He currently resides in Singapore with his wife.

Cards and Payments

Chris Jones
VeriFone Mobile Money

With 20 years experience at senior and board level in high growth technology and telecommunications software companies, Chris Jones is one of New Zealand’s most recognised entrepreneurs. Chris has a wealth of business knowledge developing award winning products and working in global markets. In particular, Chris and his businesses have an extensive background in deploying mobile billing and mobile commerce software solutions throughout emerging markets including Asia, Africa and the Middle East. Jones is experienced in acquiring and merging high-tech companies, raising venture capital and growth capital for small and large companies, and public company IPO’s. Chris has previously been on the boards of Phitek Ltd, Pioneer Capital Ltd, Invest Wales, ICE House, University of Auckland. Jones is also the Government of Botswana’s Honorary Consul to New Zealand.


Ming Guang Yong
New Initiatives - International Product Partnerships
Google, Inc

Ming Yong is an International Product Partnerships manager at Google, focusing on New Initiatives . Based in Beijing, he joined Google in 2011 to drive Content Partnerships for Geo and Search products in Asia Pacific. Prior to Google, Ming was founder of Socialwok, a Facebook for business on Google Apps and worked in product management, business development, sales and marketing. Ming was also the founder of Voiceroute, an open source IP telephony software provider that built a plug and play IP-PBX solution built on top of Asterisk. Ming earned a Master's degree in Biomedical engineering from the University of Michigan and his undergraduate studies in Applied Engineering Physics at Cornell University.


Pramod Saxena
Founder, Chairman & Managing Director
Oxigen Services

Pramod Saxena is the Founder, Chairman & Managing Director of Oxigen Services (India) Pvt. Limited. Oxigen - India's First and Largest single point payment solution provider for various services, using an IT enabled platform that connects to over 100,000 customer touch points and has 30 million transactions per month.(www.myoxigen.com). A Chemical Engineer from IIT-Roorkee, Pramod has worked in various capacities spanning over 33 years and has associated with DCM Group, Essar Group and Motorola. His rich and varied experience spans Telecom, BPO, Steel, Petro Chemicals & Fertilizer industries where he had held responsibilities for acquisitions and mergers, setting up green field projects, joint ventures and managing business operations.
As part of Senior Management team of Essar, he achieved the following (i) setting- up of a 4.0 Mil Ton Iron Ore Pelletization project at Vizag; (ii) M & A for a textile mill in Mauritius and 33% equity stake in Italian Steel Major ILVA; (iii) Setting-up of the Cellular Mobile business; (iv) Acquisition and management of BPL cellular business and its transition to Hutch Essar JV; (v) Management of Aegis BPO business in USA/India during its initial years of operation. Pramod was President (Continental India) for Motorola Inc. from 1998 – 2004 and as the Executive Director, Asia Pacific Global Telecom Solutions Sector, Motorola India.
He is on the Advisory Board of Lemko Corp., a Chicago based telecom technology company engaged in development of next generation technology for Low Cost Mobile Networks for Rural and Low density areas. Having been associated with the Indian Telecom for nearly 18 years, Pramod has also played a key role in the industry having co-chaired FICCI's Telecom Committee for many years. Pramod’s Vision is to assist the masses of India,facilitate business skill education and bring about a financial inclusion revolution in Rural India


Sunil Kulkarni
Deputy Managing Director
Oxigen Services

Sunil is referred to as the techno-savvy mind behind designing the Oxigen Technology for dispensation of various service & products to the Retail in India. He is designated Deputy Managing Director, in October 2011, to support the Chairman of Oxigen in overall conduct of Oxigen business. Sunil has successfully led the company's development & growth and would now be focused on Oxigen's biggest opportunity covering Banking , Remittances, Mobile wallets, Merchant payments, IMPS, to propel Oxigen into its next growth phase. He will also be responsible for effective strategy on Risk mitigation and Fraud prevention.

April 2004-2008
Sunil took charge of Oxigen Services as CEO in April 2004 , to launch in India , the first ever Distribution Network for cellular mobile Prepaid Voucher dispensation electronically over Point of Sale (PoS) terminals, PC & SMS.

April 2008-11 -
He was then designated the Group President for Oxigen. During this period ,he was responsible for the Technical Development for India’s First PrePaid Mobile wallet "OxiCash". A wallet that is accessible through all mediums i.e. PC or Mobile and Allows consumers to make payments towards a host of services. This wallet today can provide the base to be leveraged and has the potential to used by Banks and Telco's alike.
He also found a conventional method of monetization by extending the use of this wallet for Contests as Rewards (that Large companies like Coca Cola, India and HUL has used) and has successfully Simplified the User Experience of this wallet & making its Access sms based.

1995-2004, Sunil served as General Manager-Marketing & Business Development in Motorola India’s Wireless Infrastructure business. He looked after Business Development, Business Strategy and Product Marketing functions for GSM & CDMA wireless technologies. He joined Motorola in 1995 as Business Development Manager, when the first cellular licenses were awarded in 4 Indian metros. He then held different business functions like Product Management & Business Operations.

Sunil worked for Siemens Ltd., As the Head of the Semi-Conductor Division. As Sunils brief portfolio above suggests, its no surprise that he not only holds a Degree in Electronics & Communication Engineering, from MBM engineering College , Jodhpur, but is also a Gold medalist.


Stephen Breen
Business Development Leader, Mobile Money - Asia Pacific

Stephen joined Visa in January 2012 and currently manages business development for Visa Mobile in Asia Pacific with a focus on Indonesia. His responsibilities include sales of Fundamo, Visa’s Mobile Money platform, developing relationships with key stakeholders such as Banks, Telecommunications companies and Non-Government Organizations to bring Visa Mobile solutions to under-banked and unbanked customers. Prior to joining Visa, Stephen was Director of Mobile Money for Digicel Pacific. In this role, he assumed responsibility for the rollout of Digicel’s first mobile wallet and its associated mobile money & mobile remittance services. Following a successful pilot in Fiji in April 2011, deployments followed in Tonga with partners including the Pacific Reserve Banks, Pacific Financial Inclusion Programme, GSM Association, AusAid, and various Commercial banks to deliver the benefits of mobile money to Pacific Islanders. During his time in the Pacific, Stephen served as CEO of FlexPacific Ltd, a joint venture airtime distributor for Digicel in the Pacific. Stephen first launched operations in Papua New Guinea in 2007 and subsequently in Vanuatu and Fiji in 2008, distributing recharge to the settlements and rural areas of all three countries. Stephen and his team focussed on bringing Digicel airtime to the last mile through initiatives such as the Street Vendors and Village Store concepts, which benefitted the underserved rural residents and laid the foundations for the move into Mobile Money. Stephen has also served as an Advisory Board Member for Telenor's Global Services.
Stephen went to school in Ireland and attended La Sorbonne, Paris. He enjoys sailing and kite surfing in his leisure time.

Non Governmental Organizations

Lesley Denyes
Agri-Fin Mobile Program Director
Mercy Corps

Lesley Denyes is a Program Director for Mercy Corps based in Zimbabwe, who has worked in the financial services sector for the last 10 years; specifically in the areas of financial analysis, strategic planning, market research and product development and channel management in Asia & Africa. She previously worked with Canadian investment and financial services companies, as well as working as a Senior Ratings Analyst for a leading microfinance rating agency in India. Lesley has worked with commercial banks, mobile network operators, NGOs and consulting companies to reach unserved markets through technology and mobile and branchless banking, including research and program development centered on innovative products for financial inclusion. Lesley is the Program Director for a SDC funded program, Agri-Fin Mobile; a unique approach to bundling agriculture services with financial services through mobile platforms in Zimbabwe, Uganda & Indonesia. Prior to Agri-Fin Mobile, Lesley worked with the MAXIS Program, a $19.4 million USD program funded by the Bill and Melinda Gates Foundation centered on financial and technology innovation for low end markets, where she was based first in Indonesia and then the Philippines as the Program Manager. Lesley is a Canadian national and has a Bachelor of Science in Quantitative Economics from Dalhousie University, Canada, and a MBA from Edinburgh Business School, UK.


Shelley Spencer
Program Manager, Payment Innovations
USAID-NetHope, Global Broadband & Innovation Alliance

Shelley Spencer is a lawyer turned entrepreneur with a track record of success in the mobile industry. Shelley has over 20 years of experience in the mobile industry. From 1987 until 1995, Ms. Spencer worked in Washington, D.C. in the private practice of law where she specialized in telecommunications law. In 1995, Ms. Spencer moved from private practice to the business world serving as in-house counsel for several, successful telecommunications companies. Ms. Spencer has spent the last 16 years of her career as a senior executive in the mobile telecommunications sector raising money from venture capitalists and in the private and public equity and debt markets and providing advice on regulatory issues.

In 2011, Shelley turned her focus and industry expertise to the mobile money sector and began working with NetHope, Inc. and USAID’s Global Broadband Innovations Alliance. Ms. Spencer heads NetHope’s payment innovations team and has supported USAID in its efforts to support the growth of mobile money services throughout the world. Ms. Spencer currently is leading the Mobile Implementation Unit of USAID and NetHope in Indonesia. Before assuming her role with NetHope, Ms. Spencer served as the President of Wirefree Partners III, LLC – a mobile telecommunications company licensed to provide mobile services in sixteen markets throughout the U.S. In 2005, Wirefree Partners III raised over $300M to participate in the FCC auctions for mobile spectrum and completed the first ever investment grade bond financing of PCS lease-backed spectrum. Sprint acquired the company in 2010. This success followed Shelley’s participation in prior mobile ventures including a venture capital backed company that completed the first ever successful IPO for an affiliate of a major mobile carrier in the U.S. The company’s success, in 2000, established a business model that gained market acceptance and was replicated throughout the industry by affiliates of Sprint and AT&T Wireless.

Ms. Spencer received her law degree, cum laude, from Georgetown University Law Center in 1987. She received her bachelor’s degree in Economics from Baldwin Wallace College in Ohio.

Industry Advisors, Services and Solution Providers

Ivan Mortimer-Schutts
Regional Leader for Retail Payments and Mobile Banking - East Asia
International Finance Corporation (IFC)

Mr. Mortimer-Schutts is Regional Leader for Retail Payments and Mobile Banking in East Asia. Ivan is a specialist in business development and economic policy for retail financial services. Prior to the IFC, Ivan held positions at BNP Paribas, where he led retail and mobile banking development initiatives for emerging markets and previously led implementation of new financial market legislation for European markets. Prior to that he was in charge of financial regulatory studies for the Groupe d’Economie Mondiale and held business development positions with Self Trade, a start-up European retail brokerage firm. Ivan has a BSc (Econ) from the London School of Economics and an MPhil in International Economics from the Institut d’Etudes Politiques de Paris


Paul Reynolds
VP - Business Development
Monitise Group

Paul Reynolds is VP Business Development for Monitise Asia Pacific, responsible for the establishing the Monitise business in Indonesia with joint venture partner Astra Graphia IT. He has 14+ years banking and payments experience. He was the Head of Operations for mobile payments start-up WING, a pioneering business targeting the unbanked in Cambodia. He also launched a remittance service for ANZ to Sacombank Vietnam and was part of the team that expanded ANZ's ATM and POS network in Cambodia. Monitise Asia Pacific is part of Monitise Group, the largest Mobile Money specialists in the world; working with over 300 of the leading financial institutions in 4 continents. Moving towards our vision, we enjoy an expanding global and regional presence with a growing number of partners, including Visa Inc., Astra International and PermataBank.


Jeffrey Bahar
Deputy Chief Executive Officer
Spire Research and Consulting

Jeffrey Bahar is currently serving as Deputy CEO at Spire Research and Consulting – a leading research consultancy focused on global emerging markets. Spire Indonesia has worked with local and international banks on projects such as the launch of e-Money and e-Commerce payment system; including the feasibility of BCA Flazz, Mandiri and BCA KlikPay. The Spire Group has also worked with telecom operators across the region, including Telkomsel, Telkom Group, Axiata, Malaysia Digi, SK Telecom, to value-add their existing mobile financial payment services. Though Jeffrey is based in Jakarta, Indonesia, he frequently travels within South-East Asia and offers his consulting expertise to leading companies in various industries. Jeffrey is well-versed in addressing market entry and market growth problems, as well as providing market consulting, in-depth competitor analysis, distribution channel & supply chain analysis, and business partner evaluation. Jeffrey holds a Master of Science and Bachelor of Science in Industrial Engineering from the University of Wisconsin, Madison.


Yap Far Loon
Telecommunications Industry Specialist
Spire Research and Consulting

Far Loon is the Telecommunications Industry Specialist of Spire Group, where a usual day for him would encompass offering technical solutions and commercial/pricing recommendations, as well as account management for projects in the Telecom industry. Far Loon is an established and experienced executive with multiple telecommunications domain experience in Asia Pacific. He is well-versed in various aspects of the industry, such as technical evaluation, business plan generation, consulting & solution recommendations, competitive analysis, contract drafting, negotiations, channel/ supplier management and solution demonstrations. Far Loon also plays a pivotal role in managing and strengthening Spire’s existing customer relationships in the telecommunications industry.
He holds an Electrical & Computing Engineering (with honours) degree from Monash University Australia. He has a certification in ITIL V3 Foundation, a registered trademark by UK Office Government of Commerce.


Colin Miles
MEF Asia & VP Corporate Marketing, InternetQ

Colin has been Chair of industry association MEF Asia since June 2011 and as such, serves on the Board of MEF; the global community for content and commerce – which is headquartered in London. His role is to advance the cause of the industry on many levels and at various events around the region. Colin is a well-known figure in the mobile media industry in Asia and (following a successful M&A) is now an executive for leading mobile marketing company, InternetQ [AIM:INTQ] helping develop its business and promote its fast-growing Social Entertainment products like Akazoo.com. He was also a judge for the GSMA Global Mobile Awards 2012


Ankoor Desai
Senior Accounts Manager (APAC)
Asia C-SAM Pte Ltd

Ankoor Desai is a Senior Accounts Manager (APAC) at Asia C-SAM Pte. Ltd. He has been associated with C-SAM for the last 7 years. Ankoor has been managing C-SAM accounts within APAC since December 2009. He has recently moved from Mumbai to Singapore. At C-SAM, he has exhaustively worked with Merchants, Banks and Aggregators to create B2B& B2C services. Ankoor also manages Alliances and Partnerships for C-SAM within the region. Earlier to this, he was responsible for Product and Partnerships at India Interactive Technologies Limited, a JV between C-SAM & Group Bhaskar, a leading Media company in India. The company launched ‘MeraMobi – a B2C app’ in August 2008 offering a suite of 13 services including Information, Entertainment and Transaction services. Ankoor has also been instrumental in setting up Banking & Aggregation services during his initial years at C-SAM. Prior to his stint in the Mobile and Payments industry, Ankoor has worked in the FMCG industry for about four years with Brand “Fortune” – The flagship brand of Adani Wilmar Limited. Ankoor is a Marketing Graduate and a Mechanical Engineer from M.S.University, Baroda, India. He lives in Singapore and enjoys listening to Music and Travelling.


Sunny Rao
Managing Director, India and South East Asia,
Nuance Communications

Sunny Rao is the Managing Director for the India and South‐East Asia operations of Nuance. He is responsible for the growth of Nuance’s four main business units in the region – Mobile & Enterprise, HealthCare, Automotive & Consumer. He has over 17 years of experience spanning Research, Consulting, Channel Management and Sales across United States, Hong Kong, Singapore, Australia and India.
Prior to this role, Sunny was the Managing Director for the South Asian operations of Genesys Telecommunication Labs. He also spearheaded the Managed Services division of Genesys across Asia‐Pacific and was instrumental in Genesys’ relationships with Telecom Service Providers and ASPs such as Telstra, AAPT, ePLDT, LG Dacom Korea, China Telecom, Reliance Communications, VSNL, StarHub, Global Speech Networks etc.
Prior to coming to India, Sunny was the General Manager for Avaya’s Australia & New Zealand operations.
He holds a Bachelor's Degree in Electronics and Communication Engineering and an MBA. He and his family live in Bangalore and are avid off‐road driving enthusiasts.

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