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Getting The Most From Yourself And Your Team Through Mastering Emotional Intelligence

 
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28 - 29 Jun 2012
Shangri-La Hotel, Singapore

About Trainer

Tom Harbottle
Training Managers of Australia
Managing Director

Key Highlights



EQ is now widely used by managers today to motivate and inspire the people who work for them and to improve cohesion in teams. Without these key skills, your success is limited; often turnovers happen not because of the work itself, but because managers often fail to apply EQ to bring the team of talents together to greater heights of productivity and performance.



The skills of Emotional Intelligence allows you to understand yourself and others, develop, motivate and build relationships with your staff, team members and/ or customers. Emotional Intelligence also helps you to bring out the best in everyone you deal with, resulting in positive emotions, initiative and innovation, improved and creative performance, as well as corporate success.


The skills you will learn from this program will make the concepts of emotional intelligence practical for use in your everyday life at work. The program will also help you develop your skills and abilities to not just be a results-driven manager but a people’s manager - to obtain the best results from your employees. This program is also particularly useful for those who are in a position to influence others, or involve in negotiation and persuasion on a daily basis.


Apart from a high degree of IQ, managers also need to understand how their emotions impact their performance, and how they need to manage and understand the emotions of others, in order to get maximum performance levels. This program will not only allow leaders to lead, but lead with high IQ and EQ.



This two-day must-attend program focuses on developing the best of emotional intelligence competencies and making it possible for you and your team to achieve greater success.

 

 

 

 



Programs, dates and locations are subject to change. In accordance with Clariden Global policy, we do not discriminate against any person on the basis of race, color, sex, religion, age, national or disability in admission to our programs.

Learning Objectives



LEARNING OBJECTIVES

  • GAIN insights in to how you lead and manage and where to discover and cultivate opportunities within your organization
  • UNDERSTAND how EQ can make improvements to your work
  • LEARN skills and strategies to create improved focus for your team
  • UNCOVER techniques on how to increase motivation and engagement for yourself and others
  • DISCOVER tools on how to strengthen relationships, to build loyalty and gain real commitment not only from your staff but also from colleagues, management and clients
  • UNDERSTAND how using EQ can help you in your career
  • PREVENT or minimize conflict in teams or people causing inefficiency
  • GENERATE improved team results by positively engaging others in your compelling vision
  • CREATE an environment that fosters emotional intelligence for better work performance

 

Who Should Attend


This course is relevant for all those looking to improve their personal performance, productivity, communication, negotiation and influencing skills including:

  • General Managers
  • HR Directors/Managers/ Executives
  • Department Heads
  • Business Unit Managers
  • Team Leaders and Members
  • Project Managers/Executives
  • Performance Improvement Managers/Executives
  • Line Managers
  • Strategic Planning Managers
  • PR/Marketing/Sales Managers/Executives
  • Accounts and Finance Managers/Executives
  • Business Development Managers/Executives
  • Contract Managers

 

About Trainer

 

Tom Harbottle
Faculty Director, Clariden Executive Programs
Managing Director, Training Managers of Australia

Tom Harbottle's leadership programs are ones of the most highly-rated at Clariden and he has won multiple highly positive reviews from past participants


Tom Harbottle has a wealth of practical, commercial and industrial experience having worked for blue chip organizations such as Procter and Gamble Ltd., Cussons-Preservene, and Cadbury- Schweppes-Cottees in various roles including Distribution Manager, Works Manager, National Sales and Marketing Manager, National Training and Development Manager and General Manager.

Tom has worked successfully with several clients in the Asia-Pacific, including designing a major management program for BP Australia. Some of Tom's other clients include organizations such as Austrade, Fisher & Paykel, Orix, Ford, Knight Frank, Campbells Soups, Bang & Olufsen, HJ Heinz, The Promotions Factory and many other major corporations.

Tom has an exceptional mix of professional experience including advanced knowledge on Emotional Intelligence for Executives, Performance Management & Improvement, Organizational Change, Behavioural Change, Effective Leadership and People Management.

Tom also specializes in programs such as Coaching and Mentoring, Conflict Resolution, Developing Sales Competencies, Customer Service Competencies, Influencing & Negotiation strategies, Career Development as well as Bringing Out The Best In People.

His leadership programs are one of the most highly-rated at Clariden and has won multiple highly positive feedbacks and reviews from past participants.

 

Testimonial from past participants:

 

“Very interesting and excellent delivery, I learned a lot about Leadership” – Manager, JP Kenny (Clariden past participant in 2012)

 

 “Tom gave fascinating insights on leadership and conflict resolution” – Director, MBE (Clariden past participant in 2012)

 

 “Comprehensive and pitched at a level that is appropriate. The coverage went from the big picture perspective to the details in terms of business processes and strategies. Tom is definitely one of the best trainers I've met.”  – Manager, SKS Wood

 

Program Outline



Day One Summary: Understanding Emotional Intelligence

Session 1: Defining Emotional Intelligence

Session 2: Connecting to Emotional Intelligence

Session 3: Personality Traits & Emotional Intelligence

Session 4: Motivation & Emotional Intelligence



Day Two Summary: Making Emotional Intelligence Practical

Session 5: Managing Emotional & Difficult Situations

Session 6: Feedback Techniques & Emotional Intelligence

Session 7: Influencing & Emotional Intelligence

Session 8: Using Emotional Intelligence to Build a High Performing Team

 

CFOs Leadership :
Experience Clariden
Discover how our leadership program has shaped the perspectives of CFOs across Asia
 
Venue: Shangri-La Hotel, Singapore
Date: 28 - 29 Jun 2012
Trainer: Tom Harbottle
Early Bird 1: S$2,595 (by 25 May 2012)
Early Bird 2: S$2,795 (by 7 Jun 2012)
Regular Fee: S$2,895
Group Discount: 2nd participant get 10%, or register 3 participants and 4th participant get a complimentary seat
(1 discount scheme applies)
Contact: [email protected]
 
 
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