Conference Highlights

Attend Customer Experience Management Forum and hear evangelists share their experiences on how they switched from their existing strategies to evolve their operating structure to embrace new skills, gain from the practical insights to help raise your service levels to greater heights and to keep your eyes open to a new world of possibilities.

“A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” - Henry Ford

10 Reasons to Join Us Next February at the Customer Experience Management Forum:

Discover the secret to seeing the world from your customers’ point of view
Learn strategies and tactics for managing customer experience
Maximizing opportunities by evolving customer expectations in the digital world
CEM evangelists will share an unparallel diversity of insights on best practices and real implementation stories
Define the role of social media to engage the customers
Understanding AR and how it can help to boost sales
Using big data work to improve customer engagement and business performance
Transform the customer experience your organisation is providing
Learn how to enhance customer experience through innovation
Redefine your strategy for the mobile user

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