Conference Highlights

Attend Customer Experience Management Forum 2015 - Asia Edition and hear evangelists share their experiences on how they switched from their existing strategies to evolve their operating structure to embrace new skills, gain from the practical insights to help raise your service levels to greater heights and to keep your eyes open to a new world of possibilities.

“A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.” - Henry Ford

10 Reasons to Join Us This June at the Customer Experience Management Forum 2015 - Asia Edition

Discover the secret to seeing the world from your customers’ point of view
Learn and practise powerful rituals that will help to drive your CX strategies
Maximizing opportunities by evolving customer expectations in the digital world
CEM evangelists will share an unparalleled diversity of insights on best practices and real implementation stories
Define the role of social media to engage the customers
Understanding AR and VR and how they can help to boost sales
Utilizing big data work analytics to add value to your business
Transform your existing customer experience
Unify multi-channel platforms to effectively manage the total customer experience
Redefine your strategy for the mobile user

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